24 Hr INTRO Call Reminder Script

INSTRUCTIONS : (Script is below in gray sections) 

  1. Have INTRO CALENDAR pulled up in a separate browser tab

  2. Call LEAD @ required time

  3. IF connected/reached, go through the appropriate script below.

  4. IF NOT connected on FIRST try, hang up and “Call Right Back” and go through script IF connected on the second call, IF NOT connected, then LEAVE this Voicemail:

  1. (For REMINDER Call) “Hi [LEAD’S NAME], this is [YOUR NAME] with LoKation Marketing . I am calling to remind you of your scheduled INTRO call with Steve in 24 Hours on [DATE & Time] .  If that time no longer works for you, please give us a call back at (954)466-7116 to reschedule. Take Care.”

     THEN, send this TEXT message:

[LEADS NAME], I just left a VM to remind you about the INTRO Call appt you scheduled with Steve in 24 Hours on [DATE & Time]. Is that STILL good for you?

  1. Then call back in 1 HOUR and try to connect with them.  IF no answer, call “right back”, and go through the appropriate script IF connected. IF NOT, hang up.

  2. IF they NEED TO RESCHEDULE / CANCEL: Watch video link below to see HOW TO reschedule/cancel appt.

    https://www.loom.com/share/71899a38d72948c7a3ac7badb06574be

24 Hours BEFORE Appt Script

 

YOU: “Hi [LEAD’s FIRST NAME], this is [YOUR FIRST NAME] from Lokation Marketing. I’m calling to remind you about your appointment for an INTRO Call with Steve scheduled in 24 hours @ [[SCHEDULED TIME in their timezone]  . Is that time still good for you?”

 

[WAIT FOR REPLY]

 

IF they ask you "what is the appointment about?" , tell them: 

YOU: "You recently booked an appointment with Steve to learn how you can get EXCLUSIVE & Pre-Qualified Calls in your service area sent to you every month"

Are you still available for that time?

 

[WAIT FOR REPLY]

 

IF YES, 

 

YOU: “Great, we look forward to speaking with you then. Look out for a call from a 954 area code at that time. Have a great day.”

IF NO,

 

YOU: “OK, let’s get you rescheduled.”

 

THEN [PULL UP Steve’s INTRO CALENDAR within the dashboard and YOU reschedule lead and then CANCEL their existing appt]